Shipping policy
Thank you for shopping at Dahlia Couture Dresses. Here's everything you need to know about our shipping process:
Shipping Information:
- We are based in the UK and ship our products worldwide.
- Our standard delivery time is 2-3 weeks from the date of purchase. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as customs delays.
- Occasionally, we may have items ready to ship from our inventory, resulting in shorter delivery times.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and your shipping address.
- We offer various shipping options during checkout, including standard and expedited shipping. The cost will be displayed before you finalize your purchase.
Order Processing:
- Once your order is placed, our team will process it within 1-3 business days.
- You will receive a confirmation email with your order details and tracking information once your order has been shipped.
Tracking Your Order:
- You can track the status of your order using the tracking number provided in your shipping confirmation email.
- If you have any questions about the status of your order or need assistance with tracking, please contact our customer support team.
International Shipping:
- For international orders, please be aware that customs duties and taxes may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost.
Missing or Delayed Shipments:
- In rare cases where your shipment is delayed or goes missing, please contact us immediately so we can assist you in resolving the issue.
- We are not responsible for delays caused by unforeseen circumstances such as weather, customs processing, or carrier delays.
Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at dahliacouturedresses@gmail.com
Our customer support team is here to help!
Thank you for choosing Dahlia Couture Dresses.
Last Updated: 25/03/2024